| Computers | Cameras | Electronics | Movies | More.. | Merchant Ratings | Your Account | |||||
| Computers | Cameras | Electronics | Movies | More.. | Merchant Ratings | Your Account | |||||
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| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 75 | 168 | 1156 |
| Neutral (3) | 0 | 1 | 20 |
| Negative (1 or 2) | 3 | 5 | 31 |
| Total Reviews | 78 | 174 | 1207 |
| Avg Rating | 4.74 |
4.77 |
4.74 |
| Address: | PO Box 13069 Spokane, WA 99213 - US |
|---|---|
| Website: | http://www.onecall.com?PMNID=907 |
| Business Hours: | 6am - 8pm PT |
| Sales Phone: | 877-340-4770 |
| Service Phone: | 877-340-4770 |
| Sales Email: | onecall@onecall.com |
| Cust Service Email: | onecall@onecall.com |
| Date Reviewed: 11/19/2009 | ||
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krnewenham from unknown Member Since: 11/10/2009 View Member's: Reviews |
The customer service rep I transacted with has outstanding customer and technical skills. World class customer service! An outstanding experience overall from the ordering process to delivery of my purchase. Great Job!!! |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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vegasjazz from unknown Member Since: 11/10/2009 View Member's: Reviews |
I did not like onecall using fedex as shipper. I have had trouble in the past with fedex. onecall told me they prefer fedex. then why do giants such as qvc, amazon and hsn all use ups ? I told onecall I would never buy from them again as long as they continue to use fedex. |
Overall Rating |
| Date Reviewed: 11/19/2009 | ||
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marth1959 from unknown Member Since: 11/03/2009 View Member's: Reviews |
Lee was very helpful, he really went out of his way to help me make the right choice. I feel that lee is a great asset to your Company,deserves a raise. Thank you so much!!!! |
Overall Rating |
| Date Reviewed: 11/18/2009 | ||
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jthatbmore from unknown Member Since: 11/02/2009 View Member's: Reviews |
Miserable customer service. I will return the item to YOU instead of"calling [sic] Sony." |
Overall Rating |
| Date Reviewed: 11/15/2009 | ||
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wpt1958 from unknown Member Since: 10/30/2009 View Member's: Reviews |
Thank you Rob for the great service! I usually order online, but I had to deal on the phone for price matching. Rob, your sales rep confirmed my price and processed my order within minutes! Thanks again for the great service and great price.---------Bill |
Overall Rating |
| Date Reviewed: 11/15/2009 | ||
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lguyot2 from unknown Member Since: 10/30/2009 View Member's: Reviews |
Great experience! |
Overall Rating |
| Date Reviewed: 11/12/2009 | ||
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bmancrock2 from unknown Member Since: 10/27/2009 View Member's: Reviews |
very fair and quick to respond to e mails |
Overall Rating |
| Date Reviewed: 11/12/2009 | ||
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ctflynn from unknown Member Since: 08/22/2009 View Member's: Reviews |
Convincing product presentation on website, fast shipping at no cost, clean packaging and out of the box performance made this purchase a real pleasure. Order confirm, sales receipt, shipping confirm with FedEx link was quick, clear, accurate. |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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puddning from unknown Member Since: 11/02/2009 View Member's: Reviews |
Excellent transaction - one of my best ever Highly recommend A+++++ |
Overall Rating |
| Date Reviewed: 11/11/2009 | ||
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jb3934 from unknown Member Since: 10/26/2009 View Member's: Reviews |
good price, good selection, easy websiteto navigate |
Overall Rating |
| Date Reviewed: 11/07/2009 | ||
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jblazze74 from unknown Member Since: 10/22/2009 View Member's: Reviews |
I called for assistance two times before i made a purchase and both times the person who helped me was great. They knew what they where talking about and where very nice. Give both of them a raise!! |
Overall Rating |
| Date Reviewed: 11/06/2009 | ||
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cahigley from unknown Member Since: 10/21/2009 View Member's: Reviews |
I've purchased some big ticket items from One Call and love everything! The employees are always great! Looking forward to receiving my new items!! Thanks! |
Overall Rating |
| Date Reviewed: 11/05/2009 | ||
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k2ee from unknown Member Since: 10/20/2009 View Member's: Reviews |
Ordering over the phone was quick and easy. The rep was efficient and friendly and didn't push when I refused a couple of other offers given to me. Overall I was very happy with the ordering process, but then again I don't have the product yet... |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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JJayzon1 from unknown Member Since: 10/16/2009 View Member's: Reviews |
I had to return my lense due to a defect when I called the customer service was great. Thanks |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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m.w.g from unknown Member Since: 10/16/2009 View Member's: Reviews |
The order will be delayed due to manufacturer lag, so I cannot rate delivery or receipt yet, though Lee R. was very personable. He also had to go to some length in order to procure the item I wanted, and should be commended for that as well. |
Overall Rating |
| Date Reviewed: 11/01/2009 | ||
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mkorsonsky from unknown Member Since: 10/16/2009 View Member's: Reviews |
So far, so good. Not in a hurry for delivery, so if order shows up within a week or so, I'm good. Prefer to buy online, out of state, with no tax, free shipping sites. |
Overall Rating |
| Date Reviewed: 10/31/2009 | ||
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mmit0126 from unknown Member Since: 10/15/2009 View Member's: Reviews |
This is my 3rd large order from them and they have always shipped in a timely manner, deliveries were undamaged, and the products worked first time out of the carton! |
Overall Rating |
| Date Reviewed: 10/29/2009 | ||
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rezeile8 from unknown Member Since: 10/13/2009 View Member's: Reviews |
So far terrible. Like I said I've never received the first one. |
Overall Rating |
| Date Reviewed: 10/29/2009 | ||
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mikewludy from unknown Member Since: 10/13/2009 View Member's: Reviews |
Great experience, no high pressure to buy warranty, extras. The CS person advised me of these things and did not press further. That means a lot as others internet vendors seem to grind on you for this. |
Overall Rating |
| Date Reviewed: 10/29/2009 | ||
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tracy.hamilton from unknown Member Since: 10/13/2009 View Member's: Reviews |
I am pleased with my purchase. I will do business here again. |
Overall Rating |
| Date Reviewed: 10/25/2009 | ||
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ted1955 from unknown Member Since: 10/09/2009 View Member's: Reviews |
Excellent service one of the best. |
Overall Rating |
| Date Reviewed: 10/24/2009 | ||
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arryla40 from unknown Member Since: 10/08/2009 View Member's: Reviews |
Very happy with my shopping and purchase experience, will know more when the product arrives. |
Overall Rating |
| Date Reviewed: 10/24/2009 | ||
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jmsrjs from unknown Member Since: 10/08/2009 View Member's: Reviews |
I don't know whether you made a mistake or I did with my initial order that did not go through. However,it was handled well and courteously. |
Overall Rating |
| Date Reviewed: 10/21/2009 | ||
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pecden from unknown Member Since: 10/05/2009 View Member's: Reviews |
See comments in (4) above. |
Overall Rating |
| Date Reviewed: 10/21/2009 | ||
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gwb2407 from WA Member Since: 04/09/2005 View Member's: Reviews |
This is my favorite site to use, both on-line and by phone. |
Overall Rating |
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