Date Reviewed: 12/02/2007
Dreyno1607 from unknown Member Since: 11/21/2007 View Member's: Reviews	My thoughts so far is what a great webb site,I hope this camera will make my wife happy..	Overall Rating
Date Reviewed: 11/23/2007
plscher from LA Member Since: 11/23/2007 View Member's: Reviews	DO NOT BE CHEATED WITH THE NO SHIPPING COST. THERE IS A SHIPPING COST. When I compared the price for the Garmin Nuvi 200W navigation in the Deal2buy.com website, it showed that there is free shipping. In addition, until I checked out in the RitzCamera.com website, it never showed any shipping cost. I realized that there is a shipping cost when I received the confirmation email. I asked for the refund of the shipping cost. I will update my information on whether they will keeping cheating me or not. Anyway, I feel like being cheated now.	Overall Rating
Date Reviewed: 11/05/2007
rrajkumar from unknown Member Since: 11/18/2006 View Member's: Reviews	I was almost about to buy a Cheaper product, both in Quality and Price. Luckily I did a search in PriceGrabber and I got this TFT one for a good price.	Overall Rating
Date Reviewed: 11/01/2007
thoughtstorms from TX Member Since: 11/01/2007 View Member's: Reviews	Item arrived and i nearly blew out my bad back hauling it to the apartment. Wish i'd tested it at work first because when i got it there and got my heart rate back to survivable - it was a boat anchor. I called their customer service 5 different times (they said each time: You didn't call - meaning no one was doing their job and taking notes). After a 25 days i finally got an RMA sheet to print so i could send it back (FedEx ground - more weeks of empty bank!) and the supervisor i finally reached sent me a ONE-MONTH-EXPIRING $50 gift-certificate. NOT good at Ritz Camera walk-in stores. BE WARNED - IF YOURS IS D.O.A. their solid policy is that it will ALWAYS take 10 BUSINESS DAYS to simply generate the all-important number. And then - if your experience is like mine - you call back, they say - "well WE got the number 11 days ago! Why didn't the e-mail we sent you contain the number??" Aaaaaurrgh.	Overall Rating
Date Reviewed: 10/29/2007
bassamon from FL Member Since: 06/01/2006 View Member's: Reviews	it was listed as cheaper on techbargains.com	Overall Rating
Date Reviewed: 10/29/2007
wmorillon from unknown Member Since: 10/13/2007 View Member's: Reviews	I am purchasing this on my 68th birthday today, and you have made my day thank you.	Overall Rating
Date Reviewed: 10/22/2007
winsum6 from ID Member Since: 05/13/2005 View Member's: Reviews	This was an extremely easy website to order from. The Canon 40D is in short supply right now, but I was able to quickly grab one that was available at this site.	Overall Rating
Date Reviewed: 10/22/2007
darrendaigle from unknown Member Since: 10/02/2007 View Member's: Reviews	Would like to see costs for shipping to Canada.	Overall Rating
Date Reviewed: 10/13/2007
prggy from unknown Member Since: 11/02/2006 View Member's: Reviews	Great service! Great price ... Ordered my new Canon 40D on Monday, on Friday it was in my hands (ground FedEx shipping). Will buy from them again .. would recommend RC to all of my friends. Thank you RitzCamera for great service :)	Overall Rating
Date Reviewed: 09/26/2007
eyal.nudelman from unknown Member Since: 08/18/2007 View Member's: Reviews	best price for the product, good shipping options, simple checkout process.	Overall Rating
Date Reviewed: 09/19/2007
go123simon from unknown Member Since: 09/03/2007 View Member's: Reviews	I will let you know til I receive	Overall Rating
Date Reviewed: 08/29/2007
jduarte104 from unknown Member Since: 08/13/2007 View Member's: Reviews	No problem at all. it was a snap ordering from Ritzcamera.com	Overall Rating
Date Reviewed: 06/14/2007
amjamirs2 from CA Member Since: 06/14/2007 View Member's: Reviews	I bought a digital camera and surpriingly I received it within 3 days of order placement with free delivery. The response from customer service was also quick and good.	Overall Rating
Date Reviewed: 02/14/2007
scottegos2 from TX Member Since: 06/19/2002 View Member's: Reviews	Unbelievably bad service. Product (video card) was DOA. Reported it three days after receipt. Told me to wait for an RMA. Two months later, I get an email saying that they will not take it back, that I should contact the manafacturer! You have to be insane to buy from these thieves.	Overall Rating
Date Reviewed: 01/31/2007
kabdalla from TX Member Since: 01/31/2007 View Member's: Reviews	I placed on online order for a product that was listed on the website as in-stock. After discovering later that day via email that the product was in fact backordered, I immediately called and canceled the order. Eight days later I get an email saying the product has shipped and my credit card has been charged. I contact their customer service number to resolve this and was told to refuse delivery and that I'll receive a refund as soon as it is received at the warehouse. It has been five weeks since receipt at the warehouse, and numerous phone calls and emails later with no sign of my refund.	Overall Rating
Date Reviewed: 01/24/2007
kmehling from PA Member Since: 01/24/2007 View Member's: Reviews	I would say my experience with RitzCamera was borderline comical. I placed my original order for color laser toner on 12/19/06. There was no indication of any problems with the product available (e.g. listed as "In stock, usually ships in 24 hours") I received no less than 8 emails claiming they needed to verify my credit card information. I called to verify 4 out of the 8 times (thinking the others were duplicates) and each time was assured, "Everything is fine, we just needed to verify the billing address, your item is shipping.") I sent them emails inquiring about the status of my order on Jan 2, 2007 and received no response. The first time a human got back to me was Jan 20, 2007. I filed a complaint with the Better Business Bureau. They even violated their own terms of service about "14 day auto cancellation of orders which are not verified." Awful awful customer service - DO NOT DO BUSINESS WITH RITZCAMERA.COM!	Overall Rating
Date Reviewed: 01/23/2007
CPNaturephoto from IL Member Since: 01/23/2007 View Member's: Reviews	I ordered a Canon XTi on 12/04/06, used Paypal, got the discount, and received the item on 12/07/06. No problems, best price anywhere and very fast shipping. Nobody called or tried to get me to buy anything else.	Overall Rating
Date Reviewed: 01/17/2007
poffers1200 from TX Member Since: 09/24/2004 View Member's: Reviews	I can not rate ritzcamra.com any worst. I ordered through google checkout for two items - Epson printer and Logitech psp case so that the total is above $100 and no shipping will be charged. First surprise I got was - full amount was charged even though only one item - PSP case was shipped after about 20+ days. The other item was never received and finally was cancelled on Jan 17th, 2007. I was charged for shipping of PSP case and was told there is no - free shipping even for orders above $100. So it was like I was dreaming or what. I complained but the call center employees kept me telling the same answers. Very loyal employees. I wasted almost two months in - 1. waiting for printer 2.investing my money for less refund. Google checkout is a big black hole. Like a trap. Avoid shopping here.	Overall Rating
Date Reviewed: 01/15/2007
knightrider450 from TN Member Since: 01/15/2007 View Member's: Reviews	I placed two orders and have not received either one. Customer service has been of NO assistance and it looks like that I am out $300+. This has been THE worse online shopping experience ever!	Overall Rating
Date Reviewed: 01/13/2007
spongebob71 from WA Member Since: 03/15/2004 View Member's: Reviews	They were very quick on getting the item shipped. The shipping time was fine for the standard delivery. Great communication with email updates on the status of my order.	Overall Rating
Date Reviewed: 01/10/2007
RebelzYell from NY Member Since: 08/22/2005 View Member's: Reviews	(Edited January 10th by RebelzYell)  Here's a shocker !!!. This was my first order with Ritz and was actually pleased to a certain extent with their service. Purchased a center channel speaker which was shipped within 48hrs during the Christmas holiday and the price was the lowest around utilizing the Google Checkout $20 Off Bonus. Unfortunately, the two following orders I placed with this merchant have become nightmares. Buy at your own risk and pray that you receive your order and not become one of Ritz Camera's bank rollers against your will.	Overall Rating
Date Reviewed: 01/08/2007
jcapps10 from IL Member Since: 01/08/2007 View Member's: Reviews	I ordered a Nikon D 50. Two weeks later I called to find out where it was only to be told it would be 3 more weeks before it was shipped. They said the lens was on backorder from Nikon. I called Nikon and they said the lens was never on backorder. I called Ritz back and cancelled my order. They were suppossed to send me a confimation e-mail but I have never received it. The outsourced csr on the phone barely understood me. Don't use this company!	Overall Rating
Date Reviewed: 01/04/2007
xcustomer from CA Member Since: 01/04/2007 View Member's: Reviews	I have ordered from Ritz Camera before without problems. This time I orderd a Nikon D80 kit with a memory card on line. A message on my e-mail instructed me to call to confirm the order. Called and was told the the camera is on back order. Recieved a shipping notice that the memory card was shipped several days later but it never arrived. Recieved another shipping notice avout a week later that the camera kit has been shipped, but I only got the lens and no camera body! I got no reply by e-mail so I called customer service and was informed that all three items were shipped at the same time, contrary to the shipping notices. Told to wait for a claim form. Well I gave Ritz the benfit of doubt and waited after the holidays to customer service again. This time I got the story that some of the packages were returned to warehouse. It seems to me that there is a serous problem with this organization tracking the orders. My faith with this company has been severely eroded.	Overall Rating
Date Reviewed: 01/02/2007
albross from PA Member Since: 01/02/2007 View Member's: Reviews	Same experience as many others. They sold my family 3 items which were "in stock". Several days later we got e-mails saying they were backordered. Then came more e-mails several days after that saying the items were discontinued. Shockingly the next set of e-mails were from Google saying the item has shipped and our credit cards were CHARGED!!! I have been fighting with Ritz ever since trying to get credits to my credit card. I have had to make multiple phone calls, send multiple e-mails, and Ritz keeps promising refunds but doesn't initiate them. I am still waiting on a refund which was supposedly processed on Dec. 13th. I suspect accounting fraud and my guess is if I didn't keep following up with angry phone calls and e-mails they would never process the refunds. This is by far the worst shopping experience ever and I sincerely hope they are investigated for consumer fraud. The items were still advertised for sale on their website after I got the notification they were discontinued	Overall Rating
Date Reviewed: 12/23/2006
sharpekid from unknown Member Since: 12/09/2006 View Member's: Reviews	I'm very surprised by all of the negative feedback for Ritz. I have placed two orders with Ritz, one for my Nikon D50 and one for an Epson printer. Both orders have arrived in very reasonable time. Customer service was very helpful and were more than willing to price match to other competitors' prices. Would definitely buy again!	Overall Rating

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