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| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 2 | 851 |
| Neutral (3) | 0 | 0 | 46 |
| Negative (1 or 2) | 0 | 0 | 49 |
| Total Reviews | 1 | 2 | 946 |
| Avg Rating | 5.00 |
5.00 |
4.56 |
| Address: | 10 Milk Street, 8th floor Boston, 02108 - US |
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| Website: | http://www.smartbargains.com |
| Business Hours: | 9AM- 12:00AM M-F and 9AM-7AM on weekends. |
| Sales Phone: | 866-692-2742 |
| Service Phone: | 866-692-2742 |
| Sales Email: | customerservice@smartbargains.com |
| Cust Service Email: | customerservice@smartbargains.com |
| Date Reviewed: 09/30/2009 | ||
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yvonnemorris from unknown Member Since: 10/19/2006 View Member's: Reviews |
I just wish there would be more of a description on the sizes. Example:What is an XL = to,16,18 or 20? |
Overall Rating |
| Date Reviewed: 07/22/2009 | ||
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buhrowje from unknown Member Since: 08/17/2006 View Member's: Reviews |
I wish you had bathroom carpeting. |
Overall Rating |
| Date Reviewed: 04/24/2009 | ||
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pdmontaigne from CO Member Since: 06/30/2005 View Member's: Reviews |
Overall, bar none, SMARTBARGAINS.COM/SAVE is one of the best internet sights for shopping. The savings are great; but it is also very navigational. Browser Back & Forward button compatible. Extremely accurate and efficient. Their customer service is prompt, courteous, and professional! My last 5 purchases in the last 6 mos. w/SmartBargains.com/save & each purchase has been a pleasure, even when I had to return an item.I shop on-line at least 10.month. KEEP UP THE GREAT WORK! THANKS! |
Overall Rating |
| Date Reviewed: 04/12/2009 | ||
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acsunrize from unknown Member Since: 11/14/2005 View Member's: Reviews |
Excellent selection. |
Overall Rating |
| Date Reviewed: 02/18/2009 | ||
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bja2009 from MI Member Since: 02/18/2009 View Member's: Reviews |
Ordered Cuisinart Brew Central Coffeemaker and wondered why it seemed like such a bargain. Does not say or look like reconditioned but upon receiving I found the date manufactured is 2003, six years old. There are a few differences between the old and new coffeemakers but I will see how it works. Doubt I will order from this site again. |
Overall Rating |
| Date Reviewed: 12/27/2008 | ||
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cross835 from MA Member Since: 06/05/2004 View Member's: Reviews |
We had a bit of a problem when it kept coming up that we wanted more of the item when we only wanted one. I finally found a spot that said to update information. That needs to be made bigger. We almost had to order two of the items! |
Overall Rating |
| Date Reviewed: 12/14/2008 | ||
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gypsybarb from MI Member Since: 12/14/2008 View Member's: Reviews |
I bought a 26" suitcase. When I opened the box there was NO PAPERWORK, not an invoice, a confirmation, nothing. I could tell by looking at the suitcase it was the wrong size, and I measured it. It was a 24", and I found out the brand I bought doesn't even make a 26". Yet they still show it on their website as 26". That's bad enough. But altho I returned it the day after receiving it, it's been 14 days and there is still no record of a refund being issued. They tell me it takes 10 to 15 days to process refunds. Unacceptable to me. It's been 14 days and I'll wait one day, then contact Visa. I think SMART BARGAINS has the worst customer service of any company I've shopped on-line. Not the people, they are fine, it's the company I have an issue with. And after all these complaints, they had the nerve to send me an email asking me if I'm enjoying my purchase. Duh, you got it back within a few days, but I don't think they still realize it. |
Overall Rating |
| Date Reviewed: 11/30/2008 | ||
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rxgal61 from NY Member Since: 01/22/2005 View Member's: Reviews |
smartbagains refused to process my order because my credit card was ABOUT to expire. Today is jan 22-the card expires and IS VALID until Jan 31st-I had to check to see if our new card had arrived and edit the expiration date-that was an unnecessary inconvenience at this time-the card would have processed succcessfully with the 1/31 date-No in store merchant would legally be able to refuse my card-I considered not purchasing my items but had already invested too much time. I will not visit again |
Overall Rating |
| Date Reviewed: 08/16/2008 | ||
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shaqquitta from CA Member Since: 08/16/2008 View Member's: Reviews |
The customer service for this site is probably the worst I have ever encountered. I placed the order for the product, and up until the confirmation page the screen showed one price. Once I hit confirm they billed my credit card for more than the price displayed on the previous page. I emailed them, but they kept on insisting that it was not their fault. After emailing them twice, they simply stopped responding. I will never shop at their site again, and would not recommend it to any of my friends or colleagues. Their unprofessional attitude and lack of responsibility is unacceptable and disappointing. |
Overall Rating |
| Date Reviewed: 07/19/2008 | ||
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rrweaver from CA Member Since: 07/26/2003 View Member's: Reviews |
I have shopped with SmartBargains for years, however their prices are no longer bargains, and the quality has declined considerably. Be sure you know your prices before believing you are getting a bargain. The towels I ordered ended up being irregular sized factory seconds, however weren't advertised that way and were overpriced as though they were the higher quality. |
Overall Rating |
| Date Reviewed: 07/02/2008 | ||
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kayakeruth from unknown Member Since: 04/08/2006 View Member's: Reviews |
Site was easy to use, and the deals are excellent. I'll be back. |
Overall Rating |
| Date Reviewed: 07/01/2008 | ||
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cusp from unknown Member Since: 11/23/2007 View Member's: Reviews |
This company is incompetent. They cannot ship an order correctly. They have lost documentation I have sent them for a refund. They have not sent me claims forms they said they had. Their customer service does not work. Save your money. This company just wants to steal it! |
Overall Rating |
| Date Reviewed: 06/19/2008 | ||
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dne from PA Member Since: 06/19/2008 View Member's: Reviews |
I like the shoes I received but I was disappointed in the time it took to reach me and also with their non-existent price adjustment policy. I spoke with one representative who said she would do the adjustment and then she put me on hold only to come back to the phone to say that she wouldn't. She also wouldn't give me the first name of her supervisor whom she said wouldn't let her do the adjustment. I doubt I'll be shopping there again. |
Overall Rating |
| Date Reviewed: 04/25/2008 | ||
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kykitty from KY Member Since: 03/15/2006 View Member's: Reviews |
I loved this site!! I now know that the prices here are well below what I have seen in shops at the malls. I am thrilled to have found so many great things at such great prices. I will be shopping here again SOON! |
Overall Rating |
| Date Reviewed: 02/27/2008 | ||
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Ladyluck523 from unknown Member Since: 03/31/2006 View Member's: Reviews |
I placed an order Jan 17 and got a confirmation email stating the ETA was at the end of Jan. By Feb 5, I still had not received my items so I called customer support. They said that they'd have to contact the warehouse and see why my order wasn't processed and that I'd get another email with an updated status. On Feb 8, I had to call customer service again since I never got an update on my status. They couldn't tell me why I wasn't getting processed and when I might receive the items so I cancelled the order. I do a lot of online shopping and have never had such a poor experience. They have good prices but don't be fooled. It's not worth the hassle. |
Overall Rating |
| Date Reviewed: 12/04/2007 | ||
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taraalissa from FL Member Since: 12/04/2007 View Member's: Reviews |
This was my first and last purchase from Smartbargains.com. 4 days after placing my order, I receive an email from them showing my item now on sale for $15 less. I called them to ask for a price adjustment and they refused. I was told they don't do that and that's just the way it is. I asked if they would at least give me an in-store credit for the difference to keep me as a customer and they supervisor told me that it was up to me if I wanted to take my business elsewhere. WTF? There are so many on-line retailers that offer price protection- don't bother with these guys. Their CS is horrible. |
Overall Rating |
| Date Reviewed: 10/29/2007 | ||
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audettek from unknown Member Since: 12/03/2005 View Member's: Reviews |
Very eay site even for a beginner |
Overall Rating |
| Date Reviewed: 10/12/2007 | ||
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muffet1 from unknown Member Since: 10/21/2005 View Member's: Reviews |
I used them once before, and I will continue to use them. They have good bargains, and they let me know about them. |
Overall Rating |
| Date Reviewed: 04/01/2007 | ||
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aperezlawoffice from unknown Member Since: 01/15/2007 View Member's: Reviews |
Don't connect other things to the site!!!!!!!!!!!!! |
Overall Rating |
| Date Reviewed: 03/21/2007 | ||
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luckykimmy from unknown Member Since: 03/04/2007 View Member's: Reviews |
Got good name brand product for a great price! |
Overall Rating |
| Date Reviewed: 03/15/2007 | ||
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1truehart from FL Member Since: 03/05/2007 View Member's: Reviews |
Did NOT get free shipping and my order is over $50. |
Overall Rating |
| Date Reviewed: 03/15/2007 | ||
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paula.scholpp from unknown Member Since: 02/26/2007 View Member's: Reviews |
Only drawback was that I could not zoom in closer on the sofa slip cover that I ordered. |
Overall Rating |
| Date Reviewed: 03/14/2007 | ||
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lucarol from unknown Member Since: 03/03/2007 View Member's: Reviews |
I have ordered many things from Smart Bargains and I feel like the merchandise is exactly what they advertise. I am one pleased customer and I tell everyone I know about the wonderful merchandise and prices. I don't know anyone that wouldn't feel good about shopping here. It's much better than trotting all over and never finding what you want. I can sit in my pj's, place an order, and get it delivered in a few days. How could my husband complain? I'm saving a lot on gas and mileage! |
Overall Rating |
| Date Reviewed: 03/14/2007 | ||
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gmanina10 from unknown Member Since: 02/25/2007 View Member's: Reviews |
Smart Bargains is the place to come for "Smart Bargains". I always check with them before looking anywhere else. Every order I have placed has been done quickly and all questions about the item answered. I particularly find the customer reviews very helpful. All items I have ordered have been top quality. There has never been a reason for a return. The items arrive quickly even at Christmas time they arrived in short order. I am very satisfied with Smart Bargains and will keep shopping. |
Overall Rating |
| Date Reviewed: 03/12/2007 | ||
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howard_avamarie from unknown Member Since: 03/01/2007 View Member's: Reviews |
I am looking forward to using my juicer |
Overall Rating |
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